Privacy Policy

This Privacy Policy describes how Dions ("we," "us," or "our") collects, uses, stores, shares, and protects information about you when you visit our website at dions-piz.top, place orders, use our services, or otherwise interact with us. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us using the details provided at the end of this document.

By accessing or using our website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

We take your privacy seriously. This policy has been drafted in compliance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act), which regulates unfair or deceptive acts and practices in commerce, including privacy and data security.

1. Who We Are

Dions is a food business operating in the United States. We provide food-related products and services to our customers through our website and other channels. As the entity that determines the purposes and means of processing your personal data, we are considered the "data controller" under applicable privacy frameworks.

Our contact information is as follows:

2. Information We Collect

We collect several types of information from and about users of our website and services. The categories of information we collect are described in detail below.

2.1 Personal Information You Provide Directly

When you interact with us voluntarily — such as by creating an account, placing an order, signing up for our newsletter, contacting customer support, or participating in a promotion — you may provide us with personal information, which may include:

• Identity Information: Your full name, username, or similar identifiers.
• Contact Information: Email address, telephone number, billing address, delivery address, and postal code.
• Account Credentials: Password and other security information used to authenticate your account.
• Payment Information: Credit card numbers, debit card numbers, billing details, and other financial information. Note that payment data is processed by secure third-party payment processors and is not stored directly on our servers.
• Order Information: Details of food items ordered, special dietary requests, delivery instructions, and order history.
• Communications: Any messages, feedback, reviews, or other content you submit to us.
• Promotional Information: Your preferences regarding receiving marketing materials from us.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information through cookies, web beacons, pixels, and similar tracking technologies. This automatically collected information may include:

• Device Information: IP address, device type, device identifiers, operating system and version, browser type and version, screen resolution, and hardware settings.
• Usage Data: Pages you view on our website, links you click, time spent on each page, referring URLs, search queries entered on our site, and navigation paths through our website.
• Location Data: General geographic location inferred from your IP address (such as city and state). We may also collect more precise location data if you grant us permission through your device settings.
• Log Data: Server logs that record your activity on our website, including access times, error logs, and requests made to our servers.
• Cookie Data: Information stored by cookies and similar technologies placed on your device. Please see Section 8 of this policy for more information about our use of cookies.

2.3 Information From Third Parties

We may receive information about you from third parties, including:

• Social Media Platforms: If you connect your social media account to our website or interact with our social media content, we may receive information consistent with your privacy settings on those platforms.
• Analytics Providers: Companies that provide web analytics services may supply us with aggregated or pseudonymized data about how users interact with our website.
• Advertising Partners: Our advertising and marketing partners may provide us with information to help us better target our advertising efforts.
• Delivery Partners: Third-party delivery service providers may share information related to your delivery, such as delivery status and contact details, to facilitate your order.
• Payment Processors: We may receive confirmation and summary information from our payment processing partners after a transaction is completed.

2.4 Sensitive Personal Information

We generally do not seek to collect sensitive personal information such as Social Security numbers, government identification numbers, financial account numbers (beyond what is necessary for payment processing), health information, or biometric data. If you voluntarily provide such information — for example, dietary restrictions or allergy information to facilitate your order — we will handle it with enhanced care and use it only for the specific purpose for which it was provided.

3. How We Use Your Information

We use the information we collect for various legitimate business purposes. The legal bases on which we rely for processing your personal information under applicable U.S. law include your consent, contractual necessity, compliance with legal obligations, and our legitimate business interests. Specifically, we use your information to:

3.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders, including coordinating delivery or pick-up.
• Create and manage your account on our website.
• Process payments and send you order confirmations and receipts.
• Provide customer support and respond to your inquiries, complaints, or feedback.
• Communicate with you about your orders, account, and our services.
• Personalize your experience on our website, such as remembering your preferences and past orders.

3.2 Business Operations and Improvement

• Analyze how users interact with our website and services to improve functionality, user experience, and performance.
• Monitor and analyze usage trends and preferences to improve our menu, services, and website.
• Conduct internal research and development activities.
• Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
• Ensure the security and integrity of our website, systems, and services.
• Maintain accurate business records.

3.3 Marketing and Promotional Activities

• Send you promotional emails, newsletters, special offers, and information about new menu items or services, where you have opted in to receive such communications or where permitted by applicable law.
• Personalize advertisements and marketing messages based on your preferences and behavior.
• Conduct surveys, sweepstakes, contests, or other promotional events.
• Deliver targeted advertising through our website and on third-party platforms.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send you or by contacting us directly at [email protected].

3.4 Legal Compliance and Protection

• Comply with applicable laws, regulations, legal processes, or governmental requests.
• Enforce our Terms of Service and other agreements.
• Protect the rights, property, or safety of Dions, our customers, employees, or the public.
• Respond to legal claims or disputes.

4. Sharing Your Information With Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent. However, we may share your personal information in the following circumstances:

4.1 Service Providers and Business Partners

We share information with trusted third-party service providers who perform services on our behalf and under our instructions. These service providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from using your personal information for their own independent marketing purposes. These service providers include:

• Payment Processors: To securely handle payment transactions.
• Delivery Partners: To coordinate and execute food delivery services.
• Technology Providers: Cloud hosting, data storage, website infrastructure, and IT support providers.
• Analytics Providers: Services such as Google Analytics that help us understand website usage.
• Marketing and Advertising Platforms: Email marketing providers and digital advertising platforms that help us reach customers.
• Customer Support Tools: Platforms that help us manage and respond to customer inquiries.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, regulatory bodies, law enforcement agencies, courts, or other third parties when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or other legal process.
• Enforce our legal rights or defend against legal claims.
• Protect the safety of any person or to prevent fraud or illegal activity.
• Respond to legitimate requests from government authorities, including national security or law enforcement purposes.

4.3 Business Transfers

In the event that Dions is involved in a merger, acquisition, asset sale, reorganization, bankruptcy, or other corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.

4.4 With Your Consent

We may share your personal information with other third parties when we have your explicit consent to do so.

4.5 Aggregated and De-Identified Data

We may share aggregated or de-identified information (which cannot reasonably be used to identify you) with third parties for research, marketing, analytics, and other purposes without restriction.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: We use Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions, and all such personnel are required to maintain the confidentiality of that information.
• Secure Payment Processing: Payment card information is handled by PCI DSS-compliant payment processors and is never stored on our servers in unencrypted form.
• Regular Security Assessments: We conduct periodic reviews of our data collection, storage, and processing practices to safeguard against unauthorized access.
• Incident Response: We maintain procedures to detect, respond to, and recover from data security incidents. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities in accordance with applicable law.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are also responsible for taking steps to protect your own account information, including using a strong and unique password and keeping your login credentials confidential.

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting or selling it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., where we are required to retain the information by law or need it to complete a transaction).
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information with third parties for cross-context behavioral advertising. As of the effective date of this policy, we do not sell personal information in the traditional sense; however, certain data shared with advertising partners may constitute "sharing" under the CPRA.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to what is necessary to perform the services you request.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. This means we will not deny you goods or services, charge you different prices, or provide a different level or quality of service because you exercised your rights.

To exercise any of these California rights, please submit a verifiable consumer request to us at [email protected]. We will respond to verifiable requests within 45 days, as required by California law, and may extend this period by an additional 45 days when reasonably necessary, with prior notice.

6.2 General Privacy Rights for All U.S. Users

Regardless of your state of residence, we are committed to providing all users with the following rights and choices:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we update or correct inaccurate or incomplete personal information in our records.
• Right to Deletion: You may request that we delete your personal information, subject to our legal obligations and legitimate business needs.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.
• Right to Withdraw Consent: Where we process your personal information based on your consent, you may withdraw that consent at any time, though this will not affect the lawfulness of processing prior to withdrawal.

6.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the following methods:

• Email: [email protected]
• Website: dions-piz.top

We may need to verify your identity before fulfilling your request. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded, in which case we will explain the basis for any applicable fee in advance.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention practices are as follows:

When your personal information is no longer needed for the purposes for which it was collected, we will securely delete, destroy, or de-identify it in accordance with our data retention and disposal procedures.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertising.

8.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently and to provide information to the website owner. Cookies may be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period of time or until you delete them).

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our website and enable basic functions such as page navigation, access to secure areas, and shopping cart functionality. Without these cookies, the website cannot function properly.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. All information collected by these cookies is aggregated and anonymous.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your language preference or region) and provide enhanced, personalized features.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

8.3 Your Cookie Choices

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when a cookie is being sent. Please note that if you disable cookies, some parts of our website may not function properly. You may also opt out of interest-based advertising by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.

For more detailed information about our use of cookies, please refer to our full Cookie Policy, which is available on our website at dions-piz.top.

9. Children's Privacy

Our website and services are not directed to, intended for, or designed to attract individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. Our food ordering platform and all related services are intended for use by adults only.

If you are under 18 years of age, please do not use our website or provide any personal information to us. If you are the parent or guardian of a minor who you believe has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take steps to remove such information and terminate any account the child may have created.

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the online collection of personal information from children under 13 without verifiable parental consent. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take prompt steps to delete that information.

10. International Data Transfers

Dions is based in the United States. Our website is operated from the United States, and our data processing activities primarily take place within the United States. If you are accessing our website or services from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States.

The data protection laws in the United States may differ from those in your country of residence. By using our website or services, you consent to the transfer of your information to the United States and acknowledge that your personal information may be subject to access by U.S. law enforcement or regulatory authorities.

If we transfer personal information outside the United States to third-party service providers or partners located in other countries, we will take steps to ensure that appropriate safeguards are in place to protect your personal information, in accordance with applicable U.S. law and any other applicable international requirements.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Dions. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites or services, and we encourage you to review the privacy policies of any third-party site you visit before providing any personal information.

The inclusion of a link on our website does not imply our endorsement of the linked website, its content, or any products or services offered on that website.

12. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. At this time, our website does not respond to DNT signals from browsers because a uniform technological standard for how such signals should be interpreted has not yet been established. We will continue to monitor developments in this area and update our practices accordingly.

California residents may also have rights under California's "Shine the Light" law (California Civil Code Section 1798.83), which allows residents to request information about the disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us at [email protected].

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or applicable law. When we make changes to this policy, we will:

• Update the "Last Updated" date at the top of this policy.
• Post the updated policy on our website at dions-piz.top.
• For material changes, provide a more prominent notice, such as a notification on our website or an email to registered users.

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If you do not agree to the revised Privacy Policy, please discontinue use of our website and services.

14. How to File a Complaint

If you have concerns about the way we handle your personal information, we encourage you to contact us first so that we can address your concerns directly.

14.1 Contacting Us

Please direct all privacy-related inquiries and complaints to:

We will respond to your complaint within a reasonable timeframe and work with you to resolve the issue. We will acknowledge your complaint within 5 business days and aim to provide a full response within 30 days.

14.2 Filing a Complaint With Regulatory Authorities

If you are not satisfied with our response to your complaint, or if you believe we have not addressed your privacy concerns adequately, you have the right to file a complaint with the relevant data protection or consumer protection authority. In the United States, the following authorities may be relevant:

• Federal Trade Commission (FTC): The FTC enforces federal consumer protection laws that prevent fraudulent, deceptive, and unfair business practices, including those related to privacy and data security. You can file a complaint at reportfraud.ftc.gov or call 1-877-FTC-HELP (1-877-382-4357).
• California Privacy Protection Agency (CPPA): If you are a California resident, you may file a complaint with the California Privacy Protection Agency, the state agency responsible for enforcing the CCPA/CPRA. More information is available at cppa.ca.gov.
• California Attorney General: The California Attorney General's office also enforces California privacy laws and accepts consumer complaints. Visit oag.ca.gov for more information.
• Your State Attorney General: Residents of other states may have the right to file complaints with their state attorney general's office regarding privacy violations under their state's applicable privacy laws.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out to us. We are committed to resolving privacy inquiries promptly and transparently.

This Privacy Policy was last reviewed and updated on April 22, 2026. All rights reserved. Dions is committed to protecting your privacy and ensuring the responsible use of your personal information in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).